• Posts about

    Business

    Business, Secondhand market

    Secondhand no longer means second best

    Last June, during “Viva Technology” in France, Marc Olivier of the French Association of Online...
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    Business

    Returns Process: Is it still unpacked?

    18 months ago, we conducted a survey in the UK called “Returns. Unpacked” to better understand: ...
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    Business

    The Risks of Relegating Returns

    Everyone knows that a brilliant customer experience is one of the most important ways to build...
    2 Minute Read
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    Business

    Lockdown logjam: UK sitting on £2.4 billion backlog of unreturned items

    As we approach the one year mark of the first COVID-19 lockdown, changes in consumer behaviour...
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