Secondhand no longer means second best

Last June, during “Viva Technology” in France, Marc Olivier of the French Association of Online...

How to support BEEBS' marketplace European growth

Today, we talk to Maxime Drugeon, Head of Operations at BEEBS, the second-hand equipment, clothing...

Returns Process: Is it still unpacked?

18 months ago, we conducted a survey in the UK called “Returns. Unpacked” to better understand: ...

Missguided’s view on returns -  there’s lots of room for positive change

On Thursday 22nd April 2021, our CEO, Jason Tavaria, had a ‘fireside chat’ with the Director of...

The Risks of Relegating Returns

Everyone knows that a brilliant customer experience is one of the most important ways to build...

Lockdown logjam: UK sitting on £2.4 billion backlog of unreturned items

As we approach the one year mark of the first COVID-19 lockdown, changes in consumer behaviour...